Below FAQ are some common concerns of our clients before purchasing the cloths, if you have other questions, please just send it to info@salitex.com
A : You can order through 2 channels i.e 1)Website 2)Social Media OR Whatsapp
Website:-
Step 1 : Select Product
Step 2 : Click ‘Add to cart’
Step 3 : Click “Buy”
Step 4 : Fill Contact information and click ‘Continue to shipping method’
Step 5 : Click ‘Payment Method’
Step 6 : Select ‘COD’ if you want to pay in cash to rider or select ‘Mcb Visa Master Card’ if you want to pay through card.
Step 7 : Click ‘Complete Order’
Social Media OR Whatsapp (Within Pakistan Only):-
Kindly send us your following details on Fb inbox , Insta Dm OR Whatsapp us at 0337-7254839.
1)Name
2)Number
3)Full Address
4)Design Number
Note : Please read product description carefully before ordering. Order placed on Social Media or Whatsapp is subject to availability.
International Customers can place order on website only and during checkout it is compulsory to select “payment method” that mentions “Debit/Credit or Paypal Option”.
Within Pakistan Delivery : Rs.100 Delivery Charges up to 2 Dresses , FREE Delivery on 3 Dresses or above
Outside Pakistan Delivery : Delivery charges are different for each country and weight of the parcel. Please check our International rates here
Within Pakistan Delivery : 4-5 Working days.

Outside Pakistan Delivery : 8-12 Working days.
A : Yes we do deliver worldwide. If you want delivery outside Pakistan , you have to order on website and pay through debit/credit card. Delivery charges will be calculated at the time of check out but you can also check delivery charges here:
We don't have our own stores at the moment. You can purchase our articles from our website or from multi brand stores.Please check our store list here
A : We do not provide customized stitching, we have standard stitched sizes. i.e. Small , Medium , Large , Extra Large.
A : You can call on our help line 0304 -1111 210 . Our customer support will guide you regarding this according to your order status.
Call timings: 10am to 6pm (Mon – Sat)
Time zone in Pakistan (GMT+5)
A : We don’t have open pictures . Dresses are 100% original , it is same as shown in the model pic. If you are not satisfied after purchasing you can exchange or return it easily.
A : You will get “return and exchange” card along with the parcel , fill it and send it to given address in the card. You can send by any traceable courier example TCS , Leopard etc. please refer to our return and exchange policy for more details :
A : All orders are important and all customer are valuable to us. Only International orders that are unpaid are not processed. It is mandatory for international customers to pay through debit/credit card at the time of checkout.
A : Our complain number is 0333-6161284.
Kindly Whatsapp your issue with Order I.D so we can resolve it as soon as possible.
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