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Return and Exchange

Returns


-We will gladly accept any unworn, unwashed merchandise with original tags within 30 Days of purchase for a Refund or an Exchange.
-Goods sold on Sale will not be Return or Exchange, how ever if the product is defected we will surely consider for Refund and Exchange.
-Please return goods with a copy of the invoice and mention the reason for returning the items.
-Goods bought from outlet will be retuned at outlet only and orders bought from website will be returned at our head office. Online orders returns will not be entertained at our outlets.
-Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our HEADOFFICE address.
-All returns should be sent to 31e , sector 15 , korangi industrial area , Karachi , Pakistan.
-To complete your return, we require a receipt or proof of purchase.
-Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded or exchanged.
-Any item that is returned more than 30 days after delivery will not be refunded or exchanged.
-Refund requests will be processed within 10-12 Business days after receiving the returned products.



Refunds & Exchange


-Once your return is received and inspected, we will send you an email / sms OR call you to notify you that we have received your returned items. We will also notify you of the approval or rejection of your refund or exchange.
-Delivery Charges will not be refunded.
-If your refund request is approved, then your refund will be processed and you will get the refund through Easy Paisa , Bank Transfer or Western Union. Please note that it might take up to 10-12 Business days for refund completion because of approvals from accounts departments , banks and other formalities. 
-Incase of exchange we will send you fresh product and we will make sure it is as per your requirements.You will have to pay delivery charges. 
-Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Contact Details :-


-For further queries about exchanges and returns, Please whatsapp us at 0333-6161284 or email us at info@salitex.com.
-Our Address : 31e , Sector 15 , Korangi Indutrial Area , Karachi , Pakistan.

Karachi

Hyderi : Shop NO 2, Plot no D-14, Block-H Near Five Star Roundabout, North Nazimabad Karachi
Contact No : 0309-4442872
E-mail Address : Hyderi.outlet@salitex.com


SquareOne : Plot # 118-G, Main National Stadium Rd, near Askari-IV, Gulshan-e-Iqbal, Karachi, Shop Number SF-60 - Second Floor Karachi
Contact No : 0309-4448682
E-mail Address : squareone@salitex.com


DMTR : Shop NO. SF-02, 2nd Floor, Dolmen Mall Tariq Road Delhi Society, Delhi CHS PECHS, Karachi
Contact No : 0309-4448681
E-mail Address : dmtr.outlet2@salitex.com


LuckyOne Mall : La-2/B, Block 21, Main Rashid Minhas Road Opp. Ubl Sports Complex, Karachi
Contact No : 0309-4442879
E-mail Address : Luckyone.outlet@salitex.com

Hyderabad

Shop # 1152, Garrison Shopping Complex, 18 Division, Hyderabad Cantt, Hyderabad
Contact No : 0309-2221037
E-mail Address : Hyderabad@salitex.com

Rawalpindi

Shop # 11, Akhter Plaza Saddar Rawalpindi
Contact No : 0309-4442915
E-mail Address : Pindi@salitex.com

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